Golisimo Terms and Conditions

Welcome to Golisimo Online Casino. These Terms and Conditions govern your use of our website, games and services. By registering an account at Golisimo Online Casino, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our platform.

About Golisimo Online Casino

Golisimo Online Casino is operated by Stellar Ltd., registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of the Comoros, and is part of the Casolinia Group network. We operate under a master licence issued by the Anjouan Gaming Authority, licence number ALSI-202411077-FI2. Anyone searching for golisimo casino review information should treat this page as our official and binding terms of service, superseding any third-party description of our operations.

Eligibility and Account Registration

To open an account with us, you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. We serve players across the United Kingdom, Germany, Austria, Switzerland, Spain, Italy, Belgium, Netherlands, Finland, Norway, Poland, Hungary, Czech Republic, Slovakia, Slovenia, Croatia, Canada, Australia, New Zealand, United Arab Emirates and Kuwait. Players searching for golisimo canada or golisimo casino canada options should note that a dedicated Canadian-dollar version of our site is available with its own limits and bonus structure.

We do not accept registrations or deposits from residents of Afghanistan, Armenia, Belarus, Bulgaria, China, Cote d'Ivoire, Curacao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, Netherlands Antilles, North Korea, Romania, Russia, Sweden, Ukraine including Crimea, United Kingdom, or the United States of America. Additional provider-specific restrictions may apply and can change over time.

• You confirm the information provided during golisimo login and registration is accurate and current.
• You agree to maintain only one account per person, household, address, phone number, e-mail and IP address.
• We reserve the right to close duplicate accounts, void their actions, cancel promotions and forfeit winnings.
• You confirm you are not a resident of any restricted jurisdiction listed above.

Deposits, Withdrawals and Payment Methods

At Golisimo, we support a wide range of currencies including EUR, USD, CAD, AUD, NZD, CHF, CZK, HUF, NOK and PLN, as well as major cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin and several USDT and USDC variants. We offer deposit methods including PlayID, Interac, Visa, Mastercard, Pay By Card, Paysafecard, Revolut, bank transfer and MiFinity, though golisimo casino deposit options and limits vary by country and currency selected on our payments page.

Our minimum deposit for the euro version starts at 10 EUR, while our Canadian platform sets method-specific minimums such as 10 CAD for Interac. We process golisimo casino withdrawal time requests through our finance department within 3 business days of the request, and within 3 business days of the previous payout. Crypto withdrawals typically clear within minutes to a few hours, e-wallets within 0-24 hours, cards and Interac within 1-3 business days, and bank transfers within up to 5 business days.

We apply withdrawal limits based on your VIP level, calculated over your activity during the preceding 90 calendar days. We require a minimum rollover of x1 of your deposit before approving a withdrawal. Where wagering falls short, we may cancel winnings and charge a commission of 10% (minimum 0.75 CAD), or 15% if your account was funded by card or bank transfer. We limit pending withdrawal requests to three at any time.

Account Verification

We may require certified identification, proof of residence, proof of ownership of payment methods, and transaction history including bank or card statements. We may also request phone verification or face verification. You must supply all requested documents within 30 days of our request; failure to do so may result in withheld payment and suspension or permanent closure of your account. We typically complete verification within 10 days of receiving a complete response.

Bonuses and Promotions

Our Golisimo welcome package is available across four deposits, offered separately for casino and sportsbook, in fiat or crypto. New customers may choose between casino 300%, sportsbook 100%, casino crypto 200%, or sportsbook crypto 100%. For those researching golisimo casino bonus or golisimo casino no deposit bonus terms, please note our offers require a qualifying deposit and apply only before any bets are placed.

Wagering requirements are set at 35 times the deposit plus bonus amount, and 40 times free spin winnings, to be completed within 10 days of activation. The maximum bet permitted while a bonus is active is 100 EUR or 150 CAD. The maximum release from a bonus is 10 times the initial bonus amount, and free spin releases are capped at 50 EUR/75 CAD for up to 50 spins, or 100 EUR/150 CAD for more. Deposits made via Neteller or Skrill do not qualify for bonus eligibility. Requesting a withdrawal before claiming, or after activating, a bonus voids your eligibility, and cancelling an active bonus voids the entire casino bonus balance.

We also offer a Weekly Reload, Weekend Reload Bonus, Daily Cashback, Live Cashback, and crypto-specific reload promotions. Our sportsbook bonuses include an Early Payout pool and an Accumulator Boost pool. Golisimo promotions and bonus terms may be updated periodically, and we encourage checking the Help Centre for current golisimo promo code offers.

VIP Programme

Our VIP programme consists of five levels entered automatically based on your activity. Higher levels raise your daily and monthly withdrawal limits, and from level 3 onward you gain access to personalised offers, raised limits and cashback. Level 4 and 5 members receive a personal VIP manager. A month without betting activity will drop you back to the lowest level.

Games and Fair Play

We provide access to over 13,200 games, including more than 12,000 slots and 556 live dealer tables, sourced from 124 game studios and 11 live providers. Our game types include blackjack, roulette, baccarat, video poker, craps, keno, bingo, scratch cards, crash games and progressive jackpots across the WonderPot, Dream Drop and WowPot networks. We also operate a sportsbook spanning 29 disciplines with live betting, cash out and bet builder features. All our games are provided by licensed studios and subject to independent testing for fairness.

Account Suspension, Closure and Inactivity

We may suspend, restrict or close your account where we reasonably suspect fraud, breach of these terms, or where required by our licence. If your account remains inactive for 180 days without login, we will charge an administration fee of 7.50 CAD per month, or your entire balance if lower. Closing your account while a positive balance or pending withdrawal exists will void those funds.

Responsible Gambling and Limits

We are committed to promoting responsible gambling and offer tools including deposit limits, self-exclusion and account closure upon request. We encourage you to play within your means and to contact our support team if you require assistance managing your gambling activity.

Customer Support

We provide live chat support 24/7 in English, along with e-mail support available in further languages via [email protected]. Our Help Centre includes a detailed FAQ section covering golisimo casino login issues, golisimo app availability, and general account queries. Our support agents are available Monday to Friday, 06:00-17:00 GMT for finance-related matters, while live chat remains open around the clock.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services after changes take effect constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

Governing Law

These terms are governed by the laws applicable to our licence issued by the Anjouan Gaming Authority. Any disputes arising from your use of Golisimo Online Casino will be handled in accordance with our licensing framework and internal dispute resolution procedures outlined in our Help Centre.